There are twelve bureaus
in South Africa and different creditors
use different bureaus.
to download the
list of registered credit bureaus in
When you apply for debt counselling,
your debt counsellor loads your information
onto a program, where the NCR and credit
bureaus download the information every
day from the program (NCRDebthelp program).
There is a flag,
which the credit bureaus activate to
YES, when you
apply. This is to prevent that you apply
for more credit, while you are under
debt counselling, and paying off your
This is for many consumers
a problem, as they are not allowed to
apply for more credit under debt counselling.
The truths is that, if any of your accounts
are in arrears or you are a blacklisted
as a slow payer, you will in any case
not get any credit – even
if you are not under debt counselling.
o If a creditor gives you credit, while
your other accounts are not up to date,
and you do not have a good credit record,
they can be taken to court for reckless
credit. More and more loans
will not solve your debt problems, so
if you need more credit to pay your
other debt with, you are only digging
yourself in deeper!
• When you have paid off
your debt and we issue a clearance certificate,
the flag will be activated to NO,
and all negative credit information
will be removed within five (5) days.
There will be no indication that you
were under debt counselling and because
your accounts are no longer in arrears,
when a new agreement was negotiated
with your creditors, you will build
up an excellent new credit record.
A consumer is allowed to
draw ONE FREE
CREDIT REPORT every year, from
every credit bureau. Even
if you do not have any default accounts,
draw an account and make sure the information
the credit bureaus have loaded onto
your record is correct.
to download a
free ITC report:
to download a
free Experian report:
download the Credit Bureau Regulations:
also indicates how long a Credit Bureau
can keep your information on your credit